- Media Centre
- Media releases
- Contact the Media Office
- Find an expert
- AVA in the news
- Hot topics
- News articles
- Media Centre
- For the public
- About pets
- About horses and farm animals
- Becoming a veterinarian
- Pets and People Education Program
- What to expect when you visit the vet
- Laws and regulations
- Animals and natural disasters
- Why be a member?
- My membership
- Our community
- Member benefits
- CPD info
- VetEd approval
- Resource Library
- Australian Veterinary Journal
- Code of Professional Conduct
- Technical information
- Practice Management
- About us
- Our offices
- Annual Conference
- Who we are
- My AVA group
- Special interest groups
- Animal Welfare and Ethics
- Conservation Biologists
- Education, Research and Academia
- Public Health
- Unusual Pets and Avian Veterinarians
- Divisions and branches
- Australian Capital Territory
- New South Wales
- Northern Territory
- South Australia
- Western Australia
- Policy and positions
- Policy Advisory Council
- Five strategic priorities
- Companion animals
- Emergency animal diseases
- Natural disasters
- Product recalls and withdrawals
- Quarantine and biosecurity
- Veterinary medicines
- Trusts and foundations
- Corporate supporters
- Contact us
PetFAST frequently asked questions
- What is PetFAST?
- What sorts of cases should I report?
- Why can’t pet owners use PetFAST?
- Who decides if there’s a problem and will I be told?
- What should I do if I think a patient has consumed suspect food or treats?
- You’re asking for a lot of information in the report. What if I don’t have it all?
- Should I report thiamine deficiency cases from sulphite preservatives used in pet meat through PetFAST?
- Who can I call to ask a question?
The Pet Food Adverse Event System of Tracking (PetFAST) is a veterinary reporting system to track suspected adverse events related to pet food, pet meat and treats, and to identify possible patterns indicating a problem.
Veterinarians can report details of suspected adverse events associated with pet food, pet meat or treats for dogs and cats, while AVA and PFIAA monitor other submissions that may indicate a large scale or significant problem. If that happens, a joint committee of AVA and PFIAA will meet to discuss what action should be taken.What sort of cases should I report?
We want to hear from vets treating cases where they have ruled out other possible causes and consider that diet is likely to be causing the clinical signs they are treating. The system is especially designed to monitor unusual, serious or unexpected health problems that you suspect have a significant connection with pet food, treats or pet meat.
It's important to report cases of thiamine deficiency from sulphite preservatives in pet food as there is little current data on the prevalence of this problem and PetFAST could help with this information gap.
It's not necessary to report normal gastric signs due to changes in diet that resolve on altering the pet's food. Allergies and food sensitivities can also be excluded from reporting.Why can’t pet owners use PetFAST?
We need lots of clinical information to help us identify whether particular cases might be connected, and this needs to be provided by a veterinarian. If you suspect that food or a treat has caused a health problem for your pet, you should visit a vet straight away. You can ask the vet to lodge a report on PetFAST if you both agree that pet food or treats may be implicated.
You can also telephone the product manufacturer to discuss what has happened.Who decides if there’s a problem and will I be told?
No one will be drawing a conclusion about the individual case you report. It is extremely difficult to definitively establish the cause of a single adverse event. PetFAST is a system to monitor possible trends rather than deal with individual cases. If your case appears to be part of a trend, a veterinarian may be in contact to verify your report or gather additional information. Otherwise, you won’t receive any further communication.
Employees from AVA and PFIAA monitor reports as they are received and notify a joint technical committee if there are at least three similar cases reported that reflect a probable or possible link with food or treats or another cause. A meeting will be called to discuss what steps need to be taken. Actions may include alerting veterinarians to look for and report similar cases, communication with the manufacturer for discussion of the events, or further investigation by a committee member of possible causes.What should I do if I think a patient has consumed suspect food or treats?
PetFAST has a comprehensive checklist of steps you should take and information you need to gather to report your case to the tracking system.You’re asking for a lot of information in the report. What if I don’t have it all?
Unfortunately, it is extremely difficult to prove a causal connection between food and adverse clinical signs. We need at least a minimum set of information to be able to determine whether there are similarities between particular cases.
If you don’t have all the information, you are encouraged to still lodge a report, but connections may be missed between your case and others reported.Should I report thiamine deficiency cases from sulphite preservatives used in pet meat through PetFAST?
Yes, you should definitely report such cases. By lodging a report with PetFAST, there is the possibility of gathering more reliable data over time on the prevalence of this problem. You should still follow the checklist and you may like to contact the pet meat retailer or manufacturer if at all possible. In many cases they are unaware that the use of sulphites in their food can be harmful to pets.Who can I call to ask a question?
You can contact the AVA National Office on 1300 137 309.