Interpersonal skills for veterinarians (CVP1016 2026 SP2)
This course provides advanced training across two themes: understanding others and professional effectiveness in veterinary workplaces. You will learn how to apply structured consulting frameworks and decision-making theory, with critical reasoning and an evidence-based approach, to case management. Professional skills covered include positive communication strategies, contract negotiations, techniques to enhance workplace efficiency, managing risk, and building a positive workplace culture.
Who should attend
Veterinarians registered to practice in Australia who are:
1. seeking to advance their current training and skills.
2. aiming to enhance their professional credentials and job prospects.
3. committed to personal growth and career sustainability in the profession.
This course may be studied as a stand-alone CPD offering. Successful completion of this course may also be credited toward the AVA Chartered Veterinary Practitioner® professional accreditation (terms and conditions apply).
Learning outcomes
- Apply positive communication techniques to veterinary workplace conversations.
- Apply structured consulting frameworks and decision-making theory with critical reasoning and an evidence-based approach to case evaluation and management.
- Apply organisational skills and improved time management to improve workplace efficiency.
- Understand and decrease the factors contributing to veterinary workplace risk.
- Build a positive workplace culture in veterinary hospitals.
Further details
Module Topics:
- Building positive communication skills
- Using the Calgary-Cambridge consulting framework
- Bias and clinical decision-making theory
- Understanding your worth at work
- Strategies for contract negotiations
- Organisational skills and time management to enhance efficiency
- Managing risk – errors and adverse events
- Improving veterinary workplace culture
Course Facilitators:
Dr Matthew Munro, Dr Radha Ravi, Dr Nathan Koch and Dr Cheryl Fry
