Feedback, complaints and grievances

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The AVA takes your feedback seriously.  Do you have specific feedback about the AVA Chartered Veterinary Practitioner™ or your interaction with our AVA CVP Team that you would like to submit now?

Submit your feedback on our easy-to-use web form and please specify if you would like our AVA CVP Team to get in touch.

If your feedback is urgent, please call AVA Member Services on 1300 137 309.

Student Complaints

The AVA is committed to providing an effective student complaints management process that that is systematic and fair.  The expectations and responsibilities of both the AVA and its students when resolving academic and non-academic complaints, grievances, or appeals are outlined in C/8 Student Grievances of the AVA Chartered Veterinary Practitioner Policy Library.

 

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