Introducing plenary speaker Cindy Adams

Cindy Adams is Professor in the Department of Veterinary Clinical and Diagnostic Services at the University of Calgary. She is internationally renowned as a pioneer in the development of evidence-based communication skills designed for veterinary students and veterinarians. Together with Suzanne Kurtz, she co-authored Skills for Communicating in Veterinary Medicine, a textbook that is now used in veterinary schools around the world.

Her research interests include veterinary-client communication in large and small animal contexts, animal welfare, companion animal death and human grief.

Cindy is passionate about providing practitioners with the tools to manage every stage of the veterinary consultation, establish effective relationships with clients and thereby get the best possible clinical work done. She has helped veterinarians around the world reduce the gap between care clients want and the care they receive, minimise misunderstandings that can lead to complaints, and increase their efficiency.

Whether you are a veterinarian working in primary accession or specialty practice, an educator or a student, Cindy’s research can help you improve your communication skills and increase your career satisfaction.

In addition to presenting sessions in the business, education and industry streams, Cindy Adams will deliver the plenary session about The Science of Vet Talk on Tuesday 7 May.