Terms, conditions & policies

Cancellation of registration

Cancellations must be received in writing to the Conference Secretariat at eventsmanager@ava.com.au by Friday 12 April 2019.  Cancellations received prior to 12 April 2019 will receive a full refund minus $150 administration fee. Cancellations after 12 April 2019 will not be refunded. Substitute delegates will be accepted.

International delegates - letters of invitation and visas

Please note that our policy is to only issue a letter of invitation to an international delegate once registration and full payment has been received. A letter of invitation from the conference does not guarantee entry into Australia. Please email events@ava.com.au to request a letter of invitation after your registration and payment have been submitted and attaching your paid invoice. 

All international visitors to Australia (other than New Zealand citizens) are legally required to hold a valid visa. Please visit the Australian Government Department of Immigration and Border Protection for more information at www.homeaffairs.gov.au/.

Privacy Policy

The Australian Veterinary Association Ltd (AVA) supports good privacy practice and aims to manage personal information in an open and transparent way. This policy sets out how the AVA aims to comply with the Privacy Act 1998 (Act) and the Australian Privacy Principles (APP's) which came into force on 12 March 2014. View AVA Privacy Policy.

The AVA takes photos of this event. By attending you give permission to use images taken at the conference, as well as any written comments on our evaluation forms in advertising and promoting the AVA.


All speakers and sessions were confirmed and correct at the time of printing. The AVA reserves the right to amend the program details as required. For program updates, visit the Program page. The views and advice offered by speakers are their own views and may not represent those of the AVA.

2018 Survey Prize Winner

Neil Farmer of Queensland won a free registration to the 2019 AVA Conference for completing the 2018 survey.