COVID-19: Infection prevention and control for veterinary practitioners


Thursday 19 March, 2020
(Updated version from 10.3.20)

The primary source of SARS-COV-2 transmission remains human-to-human contact.

At this stage there is no evidence that dogs can play a role in the spread of this human disease, or that they become sick.  However, this is a good opportunity to remember all the things we can do to keep ourselves, other practice members, clients and patients safe from diseases. 

What can I do to keep myself, other practice members, clients and patients safe?

  • Practice good hand hygiene. This is one of the most important infection prevention and control practices that you can perform to protect yourself, your staff, your patients and your clients.
  • Alcohol-based hand rub (ABHR) is the gold standard for hand hygiene, in the absence of organic material. ABHRs containing 60-80% alcohol are the most effective.
  • Liquid soap should be used when hands are visibly dirty or organic material may be present.
  • Use single use paper towels and dispose of after use.
  • Do not use multi-use cloth hand towels. Remove these from your clinic.
  • Do not use cakes of soap.
  • Perform your regular surgical scrub.


  • Make sure that you have alcohol-based hand rub at key points around your clinic – at the reception desk, waiting room, beside phones, in consultation rooms, near cages – i.e. make sure they are accessible.
  • Rubbing ABHR into your hands should take about 20 seconds (try singing the Happy Birthday song twice).
When should I perform hand hygiene when looking after animals?
  • Before and after touching a patient – this includes patting animals
  • Before and after doing a procedure or where there is body fluid risk, such as after inserting an IV catheter, taking a temperature, after giving a subcutaneous injection, including vaccinations
  • After touching an animal’s surroundings – such as opening or closing a cage door, writing on a cage chart hanging on the cage or adjusting rates on IV pumps.
When should I perform hand hygiene in the course of my day?
  • Before and after eating or drinking
  • After blowing your nose or coughing
  • After going to the toilet (wash your hands)
  • After smoking
Do I need to wear gloves all the time?
  • NO!
  • Gloves provide additional protection with high risk activities such as exposure to blood or bodily fluids. This may include oral examinations.
  • Hand hygiene should be performed BEFORE gloves are put on and AFTER gloves are removed.
What cleaning do I need to perform?
  • Environmental cleaning is important in reducing the transmission of pathogens.
  • Pay attention to frequently touched objects such as door handles, light switches, computers, keyboards, ABHR dispensers, IV poles, fridge handles, microwave handles.
  • Ensure that any equipment used on patients, such as blood pressure cuffs, probes, thermometers, are cleaned and disinfected according to manufacturer’s directions, after use.
  • Check the dilution rate and contact time for veterinary disinfectants that you use.
  • Clean and disinfect your consultation table between every patient. Make sure that the required contact time has been reached before placing another animal on the table.
  • Clean and disinfect the walls in your consultation room / treatment when required.
What if someone is pregnant or immunosuppressed?
  • Practice good hand hygiene as mentioned above.
  • Practice contact precautions – prevent contact with faeces and other bodily fluids.
  • Avoid caring for high risk animals.
  • Make sure that a manager is aware
What else can I do to keep myself, other practice members and clients safe?
  • Do not come to work if you are experiencing flu-like symptoms, particularly coughing or sore throat.
  • Do not eat or drink where patients are located.
  • Practice cough etiquette – cough into your elbow if necessary and perform hand hygiene after.
  • Institute a no shaking hands policy in the clinic – put up signage so that clients are aware also
  • Avoid touching your face, especially eyes, nose and mouth
  • Check that you and fellow staff are performing hand hygiene properly – encourage each other to do the right thing.
  • Use other personal protective equipment as required
Hand hygiene posters
Standard precautions
Standard, contact, droplet and airborne precautions posters


Australian Commission on Safety and Quality in Health Care. 5 Moments in hand hygiene: Commonwealth of Australia; 2019.

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