Mastering Leadership and Management in the Veterinary Workplace

Working in a supervisory or management role? Take your career to the next level with the nationally recognised online qualification.

Delivered by the Animal Industries Resource Centre, proudly offered in conjunction with the Veterinary Business Group (VBG) leadership initiatives.

Register for this program
Diploma Leadership Management

Veterinary Business Group


A Diploma to create leaders of the future – Enrolments now open

We know how important business and management skills are to you as a veterinary professional, so we've created an opportunity for you to gain a nationally recognised qualification with BSB50420 Diploma of Leadership & Management specifically for the profession delivered by Animal Industries Resource Centre. The Animal Industries Resource Centre is a Registered Training Organisation (RTO) and the National Provider Number is: 31424.

The nationally recognised online course, BSB50420 Diploma of Leadership and Management is a valuable qualification for those wishing to complement their current operational skills. If you want to formalise your skills in management with a nationally recognised qualification, then this is the course for you.

Providing a broad introduction to business management, you will learn fundamental skills including: emotional intelligence, project management, recruitment and how to manage a team of employees.

This course is designed to support managers to effectively manage teams, operational plans, performance, customer service and much more.

Diploma of Leadership - Paula Parker
Course information guide - banner block
Entry requirements

You must be working in a supervisory or management role.

Program delivery structure
  • Expected duration: 12 – 16 months
  • Method of delivery: online
  • Set intakes every 3 months
  • Rolling enrolments meaning students can commence at any cluster over the 12 – 16 month course

All essential learning and assessment is provided by Animal Industries Resource Centre.

Unit inclusions


  • Required readings
  • Reference materials (AVA, VBG, AVA HR Advisory Service, Guild)
  • Video/webcasts
  • Implementation sheet and structured activities designed for the student to apply the learning into their workplace.


  • Assessment workbooks and questions
  • Third party reports from workplace to confirm implementation of learnings
Areas covered in the Diploma

Cluster 1: Defining the art of leadership 

  • Develop and Use Emotional Intelligence
  • Lead and Manage Effective Workplace Relationships
  • Communicate with influence
  • Manage Personal and Professional Development

Cluster 2: Manage workplace improvements

  • Manage Budgets and Financial Plans
  • Manage People Performance
  • Ensure a Safe Workplace
  • Facilitate performance development processes

Cluster 3: Leading high performing teams

  • Coordinate workforce plan implementation
  • Manage team effectiveness

Cluster 4: Develop, lead and promote innovation in the workplace

  • Develop critical thinking in others
  • Undertake Project Work
  • Manage organisational customer service
Frequently asked questions
  • Where can I find more information and enroll?

The Animal Industries Resource Centre website or contact Tracy Woodland or Jodie Stuart from AIRC.

  • How much time will it take me per week?

Approximately 5 - 10 hours a week, depending on individual learning style, work and personal commitments.

  • Who will the materials be supplied by?

AIRC along with reference materials from VBG/AVA partners.

  • Is the BSB50420 Diploma of Leadership and Management eligible for CPD points? 

Yes it is. There are 12 units of learning within the with BSB50420 Diploma of Leadership and Management. Each unit of competency is eligible for 5 structured CPD points.

You will need to request a statement of attainment on completion of each unit to validate your CPD points.

AVA Members are encouraged to record their hours in My CPD via My AVA on the AVA website. For more information about CPD please refer to the VetEd Points table on this page.