Event cancellation policy
Cancellations must be in writing to the Conference Secretariat 21 days prior to the commencement of the event. Cancellations received in the period up until 21 days prior to the event will receive a full refund minus $150 administration fee. No refunds (except for COVID-19 reasons) will be given for cancellations received within 21 days of the event.
The health and safety of delegates is our highest priority. The Australian Veterinary Association is mindful of the health risks posed by COVID-19, and the importance of following official medical advice with respect to social distancing, practicing good hygiene and staying at home when unwell. We request that any delegate who is feeling unwell or has cold or flu like symptoms, or who may have been in contact with someone with COVID-19, not attend AVA events.
If you are unable to attend an AVA event, you must cancel your in-person attendance by emailing firstname.lastname@example.org. A refund will then be considered.
Event Cancellation or COVID-19 restrictions
If the event is cancelled by the AVA due to COVID-19 restrictions you will receive a full refund for your conference registration.
If the borders are closed to the Australian state or territory you reside in and you are prohibited from attending a full refund of your conference registration with be provided.
Substitute delegates will be considered at the discretion of the organisers.