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The relationship between communication and client complaints1 CPD Points
Christie Boucher, Risk Services Manager Guild Insurance, will share her insights and recommendations for mitigating the risks associated with poor communication in your business.
Ms Christie Boucher
Christie has over 20 years’ experience as an educator having started her career as a secondary school health and physical education teacher. For about 15 years Christie’s career has been focused on developing risk management education resources and programs for various professionals. Christie has a keen interest in the role education can play in managing risk by raising awareness and changing behaviour.