The relationship between communication and client complaints 1 CPD Points


Christie Boucher, Risk Services Manager Guild Insurance, will share her insights and recommendations for mitigating the risks associated with poor communication in your business.


Ms Christie Boucher
Christie has over 20 years’ experience as an educator having started her career as a secondary school health and physical education teacher. For about 15 years Christie’s career has been focused on developing risk management education resources and programs for various professionals. Christie has a keen interest in the role education can play in managing risk by raising awareness and changing behaviour.

Further details


  • VBG Members - Free
  • AVA Members - $50
  • Non AVA Members - $100

This webinar is a precursor to our 2019 Summit program which is now open for registration at

If you require further information please contact Linda North.

The relationship between communication and client complaints

Start: 28 August 2019, 7:30PM
End: 28 August 2019, 8:30PM
(NSW time)
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Linda North