Setting KPI’s for team development with Sue Crampton and Mark Werman 0.5 CPD Points


We all know how important it is to set clear goals for our businesses. It is the same for members of a team; we all need goals to be able to measure how well we are or aren’t doing.

Price levels

14 Dec 2020 to 27 Jan 2021
Associate $ 50.00
Full Member $ 50.00
New Graduate $ 50.00
Non-Member $ 100.00
Student $ 50.00
Veterinary Business - Associate $ 0.00
Veterinary Business - Full Member $ 0.00
Veterinary Business - New Graduate $ 0.00
Veterinary Business - Student $ 0.00

Who should attend

Practice Managers / Veterinarians / New Grads / Students

Learning outcome

Sue and Mark will give you some key take homes for how you can set your own KPI’s, and use them to help you advance in your career.

Further details

This webinar is free for VBG members.

Please ensure you are logged into the AVA website before registering.


Mr Mark Werman
Mark has been working with veterinary practices over the past 19 years in developing and implementing quality HR and WHS systems and processes focusing on ensuring legal compliance as well as practice-effectiveness. Mark's specialisation is in advising practices how to build capabilities of leadership, learning, accountability and talent through leveraging human resources. Mark's strategic HR and commercial focus has enabled his clients to maximise their employees' effectiveness by discovering the specific strategic bottom-line impact of better-quality people and human capital strategies.
Ms Sue Crampton
Sue Crampton AVA/VBG Veterinary Business Professional of the year 2019. Sue is acknowledged as a leadership trainer and consultant across Australasia in the areas of practice and organisational development, strategic planning, communication excellence & staff development and management. Sue has a Bachelor of Business, majoring in Human Resources and Marketing, as well as her Diploma in Company Directorship (GAICD) and a Masters in NLP. Sue invests time working as Business Manager and consultant for Provet AIRC/CCG whilst maintaining a governance connection with a quality veterinary practice in Brisbane. Sue has a practical hands-on approach and brings with her a wealth of both corporate and small business skills, having been the founder of the much respected AIRC and CCG. Sue commenced her career in the UK as a veterinary nurse in 1982 and has gained invaluable global veterinary knowledge having worked in a variety of roles including animal welfare, general practice, emergency and university settings in the USA and Hong Kong. Sue frequently visits countries such as NZ, UAE & Malaysia to lecture, coach and consult.


Setting KPI’s for team development with Sue Crampton and Mark Werman

Start: 27 January 2021, 1:00PM
End: 27 January 2021, 1:30PM
(NSW time)
$ 100.00
Registration closes on 27 January 2021
By clicking the register button you confirm you have read and understood the Cancellation Policy.
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Linda North