How to manage clients who cannot afford veterinary care for their pets - Debbie Osborne 1 CPD Points


This webinar will cover the following: • Practice values, vision and mission and how these guide decision-making • Pro bono work – a professional obligation? If so, what, how much and for whom? • Our obligations under the veterinary boards’ codes of conduct • Managing client expectations – everyone’s responsibility • Practicalities, specifically Centrepay but also managing other situations

Price levels

18 Jul 2022 to 24 Aug 2022
Associate $ 50.00
Full Member $ 50.00
New Graduate $ 50.00
Non-Member $ 100.00
Student $ 25.00
Veterinary Business - Associate $ 0.00
Veterinary Business - Full Member $ 0.00
Veterinary Business - New Graduate $ 0.00
Veterinary Business - Student $ 0.00

Who should attend

Practice owners and managers

Further details

This webinar is free for VBG members.

Please ensure you are logged into the AVA website before registering.


Dr Deborah Osborne
Debbie completed veterinary science at Sydney University in 1979. After graduation, she worked in a small animal / equine practice in Sydney before travelling overseas, including locum work in England. On returning to Australia, she spent 6 months in small animal / equine practice in Sydney, then 6 months as the small animal vet in a mixed practice in western Victoria. In January 1984, she took what she thought would be another 6-month position in a mixed practice in Alice Springs. She bought the practice in 1988 and it is now 100% small animals. Debbie has served on the NT Veterinary Board and held many positions in the AVA, including NT policy councilor and president, ASAV(A) committee member, president and treasurer, chair of the organizing committee for FASAVA Congress 2017 and ASAV(A) delegate to WSAVA. Within WSAVA, Debbie has been a member of the Strategic Planning Committee, the Leadership and Nominations Committee and the Financial Advisory Committee, including 2 years as chair of the FAC. Debbie is married with two adult children.

How to manage clients who cannot afford veterinary care for their pets - Debbie Osborne

Start: 24 August 2022, 7:30PM
End: 24 August 2022, 8:15PM
(NSW time)
$ 100.00
Registration closes on 24 August 2022
By clicking the register button you confirm you have read and understood the Cancellation Policy.
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Monika Cole