AVA webinar brought to you by Guild Insurance | Complaints, claims and compensation – an insurer’s perspective | Christie Boucher
November 25 @ 8:00 pm - 9:00 pm AEDT
Free - $50.00
Risk is part and parcel of veterinary practice. Even with the best intentions, things don’t always go to plan. And when they don’t, client complaints or insurance claims can follow. But how well do you really understand the factors that sit behind common complaints and compensation demands?
Drawing on Guild’s extensive experience managing veterinary claims, this session will unpack the trends we see while supporting your profession. Through case examples and practical advice, we’ll explore common complaints, how situations escalate, and what you can do to reduce your exposure.
Who should attend
Veterinary practice owners, managers, and decision-makers
Further details
Please note this webinar is free for AVA members.
Please ensure you are logged into the AVA website before registering.
Our speakers
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- Name
- Ms Christie Boucher
- Biography
With 25 years of experience in education, Christie commenced her career as a secondary school health and physical education teacher. Over the past 20 years, her professional focus has centred on creating and implementing risk management education resources and programs tailored for diverse professional audiences. Christie possesses a keen interest in the role that education plays in risk management by contributing to heightened awareness and behavioural change.
Our sponsors
Gold
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