On-Demand AVDS Webinar | Dental conversations (small animal) | Dr Nicole Hoskin
20 October, 2025 @ 8:00 pm - 21 October, 2026 @ 9:00 pm AEDT
Free - $50.00
This webinar guides small animal veterinary professionals in having sensitive, effective conversations with pet owners about dental care. It covers strategies to respond to common objections – like cost, fear, or necessity – and teaches how to use empathetic listening to uncover client concerns and build trust. The goal of this webinar is to improve communication and increase dental procedure uptake.
Who should attend
Veterinarians, new and recent graduates, and students.
Further details
This webinar is free for all AVDS & ASAV members, as well as Student and New Graduate AVA members.
Please ensure you are logged into the AVA website before registering.
If you previously registered for the live webinar held on the 20 October 2025, please follow the steps below to access the on demand recording on My Learning:
- Browse to https://mylearning.ava.com.au
- Click on the Personal account button
- If you are prompted, log in with your AVA website account*
- When you land on the My Learning Home Page, click on the Record of Learning button. IMPORTANT: the webinar course will appear in approximately 5 minutes. You can refresh your browser during this time to speed up the process a little.
* Don’t have an AVA website account? Click here to create an account and follow the prompts. Following this, your account and the on demand webinar will be available within the next hour. After this time, please return to the steps above.
Our speakers
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- Name
- Dr Nicole Hoskin
- Biography
After graduating from the University of Melbourne in 1994, Nicole began her career in general practice. For the first part of her career, dentistry was not an area she enjoyed; however, after attending continuing education in 2011, her perspective changed, sparking a passion for the field. While balancing ownership of a veterinary practice, full-time clinical work, and raising two young children, she dedicated her spare time to further study. In 2014, she attained Membership of the Australian and New Zealand College of Veterinary Scientists (ANZCVS) in Small Animal Dentistry and Oral Surgery. Nicole now works part-time in small animal practice, teaches veterinary dentistry at both undergraduate and postgraduate levels, and serves as the current President of the Australian Veterinary Dental Society within the AVA.
- Job title
- Locum and Educator
Our sponsors
Platinum
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